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Disabled Access

Royal Tunbridge Wells has been welcoming visitors for 400 years and we hope that you too will feel welcome here and enjoy your stay in the Tunbridge Wells area.

An online guide of facilities and venues with access for people with disabilities in the Tunbridge Wells area is available on the Disabled Go website.

Whether you are looking for a hotel in Kent with disabled facilities, or a map of public conveniences with RADAR locks fitted, there is a wealth of information to help you enjoy your visit.

Accessible Coach Travel

National Express serves Tunbridge Wells and most of the fleet of coaches now have a passenger lift at the front entrance to make travelling  as accessible as possible.

The dedicated Assisted Travel team will arrange your booking for you and will make the driver aware of your requirements in advance.

Car Parking

Cars displaying a blue badge can park free of charge in any of the town's car parks.

There are also wider parking bays available for badge holders in the town's main public car parks.

Further details can be found on the Tunbridge Wells Borough Council website.

Getting Around Town

Bus 281 provides a frequent service connecting the Pantiles with the top of the town.

This service has a fleet of buses with low floors and a step-free entrance making it easier to travel by bus.

To find out more please read the guidance for customers with disabilities. 

Public Conveniences

There are several disabled facilities throughout Royal Tunbridge Wells which are clearly marked on the town map.

RADAR locks are fitted to these public conveniences.

Keys are available from the Tourist Information Centre in the Pantiles.

A changing facility is available at the Tunbridge Wells Gateway in Grosvenor Road.


National Accessibility Scheme:

If you have particular mobility, visual or hearing needs, look out for the National Accessibility Scheme logo.

Accommodation establishments displaying this symbol have met the National Accessibility Scheme criteria.

Some of the accommodation establishments on this website, although not part of the National Accessibility Scheme, do cater for visitors with particular needs.

These are indicated under the Facilities section of each accommodation entry.

Alternatively, use the 'Advanced Search' option.

View a list of accommodation establishments which provide facilities for disabled visitors.

We urge you to check with your chosen establishment the actual nature of these facilities and to discuss any special requirements you may have before booking your accommodation. 

Visitor Attractions

Disabled access at visitor attractions in the area is also indicated on the individual listing for each venue.

Visitor attractions have supplied additional information on their facilities tab for their individual entries.

Please check with the visitor attraction direct to confirm the exact nature of these facilities before setting out.

Shopmobility, Royal Victoria Place

Manual chairs, powered chairs and scooters are available for loan or hire from Royal Victoria Place shopping centre.

Please contact Shopmobility direct on 01892 544355, Monday-Saturday (9am-5pm) for further information.

Wheelchair Hire

Tunbridge Wells Shopmobility in Southborough can organise hire of a wheelchair for a day or longer to suit your needs.

Further Information

For information on walks, countryside and green spaces which are accessible to those using wheelchairs, mobility scooters, pushchairs and buggies, visit

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