The town of Royal Tunbridge Wells has been host to national and international visitors for over 400 years and we hope that you too will feel welcome here and enjoy your stay in the Tunbridge Wells area.
An online guide of facilities and venues with access for people with disabilities in the Tunbridge Wells area is available on the Disabled Go website.
Whether you are looking for a hotel in Kent with disabled facilities, or a map of public conveniences with RADAR locks fitted, there is a wealth of information to help you enjoy your visit.
Accessible Coach Travel
National Express serves Tunbridge Wells and most of the fleet of coaches now have a passenger lift at the front entrance to make travelling as accessible as possible.
Their dedicated Assisted Travel team will arrange your booking for you and will make the driver aware of your requirements in advance.
Cars displaying a blue badge can park free of charge in any of the borough’s car parks for an unlimited amount of time less than 24 hours.
There are also wider parking bays available for badge holders in the main public car parks of Royal Tunbridge Wells.
Further details can be found on the Tunbridge Wells Borough Council website.
Bus 281 provides a frequent service connecting the Pantiles with the top of the town.
This Arriva service has a fleet of buses with low floors and a step-free entrance for easier travelling.
To find out more please read the guidance for customers with disabilities.
There are 14 licensed taxis which are able to transport customers in wheelchairs. Contact details are under the TAXI tab on the Council’s website.
There are several disabled public toilets throughout Tunbridge Wells Borough which are described on the Council’s Accessibility webpage.
RADAR locks are fitted to these public conveniences and the keys are available from the Tourist Information Centre in the Pantiles and Shopmobility in Royal Victoria Place.
An accessible changing facility with hoist is available at the Tunbridge Wells Gateway in Grosvenor Road.
National Accessibility Scheme:
If you have particular mobility, visual or hearing needs, look out for the National Accessibility Scheme logo:
Accommodation establishments displaying this symbol have met the National Accessibility Scheme criteria.
Some of the accommodation establishments on this website, although not part of the National Accessibility Scheme, do cater for visitors with particular needs.
View a list of accommodation establishments in the Tunbridge Wells Region which provide facilities for disabled visitors.
We urge you to check with your chosen establishment the actual nature of these facilities and to discuss any special requirements you may have with the owners before booking your accommodation.
Disabled access at visitor attractions in the area is indicated on this website’s individual listing for each venue.
Check under their facilities tab for their additional accessibility information. Please check with the visitor attraction direct to confirm the exact nature of these facilities before setting out.
Please contact Shopmobility direct on 01892 544355, Monday-Saturday (9am-5pm) for further information.
Tunbridge Wells Shopmobility in Southborough, just a few minutes outside of central Royal Tunbridge Wells, can organise hire of a wheelchair for a day or longer to suit your needs.
For information on walks, countryside and green spaces which are accessible to those using wheelchairs, mobility scooters, pushchairs and buggies, visit www.accessiblecountryside.org.uk or contact the Tourist Information Centre.